Constantin Negrut is a customer support and engineering leader focused on organizational transformation through AI and emerging technologies, with experience in modernizing support operations through automation, data-driven decision-making, and the integration of new tools into day-to-day workflows.

He works at the intersection of technology, customer experience (CX), and business operations, helping teams adapt to increasingly complex products and higher customer expectations. His focus is on building scalable support models, improving incident management practices, and aligning support more closely with product and engineering functions.

In addition to his leadership work, Constantin is interested in how new technologies reshape business processes and team structures, with a focus on practical applications and real-world use cases that demonstrate how organizations can adopt and implement emerging technologies effectively.